FAQ

How long does delivery take?

Orders are typically processed within 1-3 business days. Once shipped, delivery to our main regions (UK, EU, US, CA, AU) takes 6–10 business days. For more details, please view our Shipping Policy.

Can I change or cancel my order?

We process orders quickly, so changes or cancellations are only possible within 2 hours of purchase. Please email us at hello@moraeveryday.com immediately for assistance.

What is your returns policy?

We offer a 30-day return policy. Items must be in their original, unused condition. For a full breakdown of eligibility and our process, please read our Refund Policy.

How do I start a return?

Email us at hello@moraeveryday.com with your Order Number and photos of the item. Our team will provide the correct return instructions. Please do not send items back to the address on the package.

Is it safe to pay on your website?

Yes. Our checkout is fully secured with industry-standard encryption. Your payment details are never stored on our servers.

I haven't received my order — what should I do?

Please check your tracking link first. If your order hasn't arrived within 12 business days, email us at hello@moraeveryday.com and we’ll investigate right away.

I have a question that isn't answered here.

We’d love to help! Drop us a message at hello@moraeveryday.com and we'll get back to you within 24 hours (Monday – Friday).